Due to the recent Covid-19 pandemic, we know organizations are more overwhelmed than ever. We have a highly-skilled team ready to help alleviate call center volume spikes. Nearly as simple as flipping a switch, we can turn on our cloud-based call center solutions (built in the AWS cloud) in order to scale up to meet the demands that your organization is experiencing.
"I'm constantly amazed at how much money we are saving in staffing while actually increasing our level of customer service. The agents assigned to us have been the best we have ever worked with.
Call Center Liason at Vader Systems
"By working with Virtual Synergistics, our customer service agents work from home and reduce the impact of commuting on our environment. This alone is huge in my book and very commendable."
Branch Manager Pacific Group Enterprise
“Virtual Synergistics is a compelling example of how local businesses can offer competitive solutions by leveraging technology while taking advantage of the virtual call center model."
Trimax Mortgage
“We’ve received quality service, with top-drawer professional attention to detail, a friendly and knowledgeable voice on the other end of the line that is always ready to go above and beyond the call.â€
CEO Legal Revenue Service
Virtual Synergistics
delivers customer interaction solutions provided
by agents working from home in the USA.
Virtual Synergistics’
home-based agent model is a cost effective
alternative to offshore and conventional call
centers.
Through the use of innovative and
rewarding business practices we reduce the costs
of operations and gain a competitive advantage
for our clients.
Projects Completed
Really Happy Clients
Total Tasks Completed
Cups of Coffee Taken
In House Professionals
Every interaction is an opportunity to positively impact others. We're a call center outsourcing company that builds customer service teams who know the true meaning of caring for others.
Virtual Synergistics delivers customer interaction solutions provided by agents working from home in the United States.
Virtual Synergistics’ per minute, per hour, per week or per month pricing models allow for maximum value.
Virtual Synergistics provides greater scheduling flexibility through a combination of scheduled, flexible full-time and part-time agents. The results are consistent coverage 24x7x365.
We receive hundreds of resumes each month. Our human resources team has a nationwide pool of qualified applicants to evaluate.
Matching the right agents to our client’s business ensures that every customer interaction builds brand loyalty and customer satisfaction..
Through the use of many of the industries’ best hosted technologies, our agents are constantly measured and monitored in an effort to promote total customer satisfaction and strict adherence to client goals.
We're unlike any outsourced call center
solutions provider in the United States. We
redefine the customer service experience one
call at a time.
A call center
is the central means of communication
– the vital link – between your company and
customer base. model is
a cost effective alternative to offshore and
conventional call centers.
Through the use of innovative
and rewarding business practices we reduce the
costs of operations and gain a competitive
advantage for our clients.
Our domestically outsourced contact center solutions are cost-effective and achieve high customer satisfaction rates.
For 12 years, the call center solution experts at Virtual Synergistics have helped companies of all sizes from small local businesses to large corporations.
Our goal is to provide clients with the most cost-effective and environmentally sustainable solutions to help promote the same socially-responsible business practices we believe in.
Our distributed workforce of work from home customer service agents balances coverage and adapts to fluctuating demands effortlessly. This ensures an adaptive, consistent, and cost effective customer service solution for your business.
Our award-winning, white glove customer service builds trust, improves retention rates, and strengthens brands.
